这段时间我不在。
要留言吗
dialogue
maggie is making a phone call to mr. gates,but mr. gates is not in. she asks for leaving a message.
麦琪正在给盖茨先生打电话，但是盖茨先生不在。她想给他留言。
maggie: hello, this is maggie. may i speak to mr. gates, please?
麦琪：你好，我是麦琪。我想找盖茨先生。
a: i'm afraid he is not here now. he went out to call on a customer just now.
a：他现在不在，刚出去见客户了。
maggie: then what time will he be back?
麦琪：那他什么时候回来？
a: i expect him back this afternoon. would you like to leave a message?
a：可能要到下午了。你想要留言吗？
maggie: thank you. i'd like to. would you tell him to call me at 6588758 as soon as he's back?
麦琪：谢谢你，我要留言。他一回来就让他给6588758回电话好吗？
a: ok. i'll make sure that he gets the message.
a：好的。我保证他会收到留言的。
maggie: thank you. bye-bye.
麦琪：非常感谢。再见。
a: you're wee, bye!
a：不客气，再见。
notes
1. call on 访问，拜访；号召，要求
2. leave a message 留言
小贴士
1. could you just tell her susan called?
能否转告她苏珊找她？
也可以这样说：
just tell her there was a call from susan.
2 please ask her to call me back..
请让她给我回电话。
也可以这样说：
would you tell her to give me a ring when she's back?
3. please tell him toe to thepany quickly.
请告诉他速来公司。
4. no, thank you. it's nothing urgent.
谢谢，不用，没有什么要紧事。
5. i must discuss the work with him.
我一定要和他讨论这项工作。
6. would you like to leave a message?
你想留言吗？
也可以这样说：
do you have a message?
7. would you like to leave your name and number?
你愿意留下姓名和电话号码吗？
8. may i have your name, please?
请问您贵姓？
也可以这样说：
may i have your name, just in case?
9. i'll give her the message.
我会转告她的。
也可以这样说：
i'll make sure she receives the message.
结束电话要礼貌
dialogue
there is a phone call from a customer. sarah is answering the telephone.
有一个顾客打来的电话。莎拉正在接电话。
sarah: hello, this is abcpany. what can i do for you?
莎拉：你好，abc公司。我能为您做些什么？
a: hello, i find yourpany in alibaba, and i want to buy a batch of plane models. which types do you have? what's the price of the model x768?
a：你好，我在阿里巴巴上看到你们的公司，我想买一批飞机模型。你们都有哪些型号？型号是x768的价格是多少呢？
sarah: we have plane models of more than 20 types. and the price is 50 dollars of that model. i'd like to send some details of all the models to you. may i have your email?
莎拉：我们有20多种型号的飞机模型。您提到的那种是50美元。我想发一些关于所有型号的详细资料给你，您能告诉我您的邮箱地址吗？
a: there is no need of that at present. i just want to know the price of that model.
a：现在还不需要。我只是想了解一下那种型号的价格。
sarah: oh, never mind. anyway thanks for your call. goodbye.
莎拉：哦，没关系。不管怎样，感谢您的来电。再见。
a: bye-bye.
a：再见。
notes
1. a batch of （人或物的）一批
2. plane model 飞机模型
3. detail ['di'teil] n. 详细；详情
小贴士
1. nice talking to you.
很高兴跟你通话。
2. i'll be looking forward to hearing from you.
我期盼你的回音。
3. thank you for returning my call.
谢谢你给我回电话。
也可以这样说：
thank you for calling me back.
4. i'd better get off the phone.
我得挂电话了。
5. i won't keep you any longer.
我不耽误你时间了。
6. i'm quite busy at the moment. could you ring back later?
能晚点打来吗？我现在有点忙。
7. say hello to your folks.
请代我向您家人问好。
8. well, i'll call you again later.
嗯，我晚些时候再打给你。
9. is there anything else i can do for you?
还有什么我可以帮忙的吗？
毕业之后还要上的10堂英语课 03 工作小摩擦 03 工作小摩擦
误解矛盾会有时
dialogue
after jane walks out of the present's ofi ce, sh begins to shout at sophie angrily.
简从总裁办公室出来后，生气地对着苏菲大喊了起来。
jane: don't pretend anymore. i know it was you who made trouble for me. have you heard that i'm losing my manager position?
简：别装了，我知道是你捣的鬼。老板要免掉我的经理职务，你听说了吧？
sophie: are you? i didn't hear that.
苏菲：是吗？我还不知道。
jane: if you weren't so devious, i would have held all the trump cards for this bidding,and i wouldn't be demoted.
简：要不是你做了手脚，这次竞标我势在必得，也不会被撤职。
sophie: what? you mean it's me that caused your failure? do you have any proof? if not, that is venomous slander.
苏菲：什么？你的意思是是因为我你才竞标失败的？你有证据吗？如果没有，那就是恶毒的污蔑。
jane: proof? look at these photos and tell me that's not you. you gave away ourpany's secrets to ourpetitor in order to defeat me.
简：证据是吗？你看看这些照片上是不是你，你为了打败我，竟然向我们的竞争对手泄露消息。
sophie: that's impossible. how did you get these pictures?
苏菲：不可能，你怎么会有这些照片？
jane: well, the day has eyes, the night has ears. i can't imagine what our boss will think if he sees these.
简：哼，若要人不知，除非己莫为。真无法想象老板看了这些照片，会怎么想。
notes
1. devious ['di:vj?s] adj. 欺诈的；不坦率的；迂回的
2. trump [tr?mp] n. 王牌，法宝；喇叭；v. 打出王牌；胜过；吹喇叭
3. bidding ['bidi?] n. 出价；投标；命令
4. demote [di'm?ut] v. 降级，降职
5. venomous ['ven?m?s] adj. 恶意的，有毒的
6. slander ['slɑ:nd?] n. / v. 中伤，诽谤
7. give away 赠送；泄露
小贴士
my bad!
表达歉意时，我们经常会用 &
my fault! my mistake!&
不过要是用my bad!（对不起）的话，首次接触这种用法的人多少会感到有些新鲜。&
my bad!& 用于非正式道歉的语境中，是对很熟的朋友说的，而且发生的事也不是很严重，比如是不小心踩了脚这样的小事。据说，这种用法起源于篮球运动，在美国城市的贫民窟地带使用尤为广泛。当球员犯规或球出界后，往往会脱口而出 &
my bad!&
表示歉意。后来黑人青年把这个用法带入了职业体育运动中。&
my bad!&
的用法是自从1995年的影片《独领风骚》播映后才流行起来的。虽然近来 &
my bad!& 不如90年代中期使用得那么频繁了，不过在俚语（尤其是在体育方面）中仍占有一席之地。而且人们在网上聊天时也经常使用。
例如：
my bad! i didn't mean to step on your foot, susan. you know there are so many people at the store today.
对不起！苏珊，我不是故意踩你的脚，只是这个店里人太多了。
工作失误遭批评
dialogue
tony and his team are busy with a plan recently. when the plan ispleted, he gets one big problem. an accountant has made some mistakes in drafting the budget. tony is very angry about that.
最近托尼和他的团队正在忙一份企划。企划案完成时，他遇到了一个大问题。一个会计预算时犯了几个错误，托尼为此很生气。
tony: how did youe to be so careless,gordon? you are often earnest in your work.and you also know the plan is very crucial to us.
托尼：戈登，你怎么会这么粗心呢？你平时工作挺认真的呀。你也知道这份企划对我们至关重要。
gordon: i'm sorry about that. this is my mistake. i hope it didn't cause a big loss to us.
戈登：对不起，这是我的失误。我希望没有对我们公司造成重大损失。
tony: luckily i found it in advance.
托尼：幸亏发现得早。
gordon: thank goodness. even a little mistake in the budget can ruin the whole plan. then how do we deal with the plan?
戈登：谢天谢地。预算即使是出现了小误差也可能会断送整个企划。那么关于这个企划我们该怎么做呢？
tony: the budget will have to be redone.
托尼：预算得重做。
gordon: will the plan be postponed? oh, i must say that i am very much to blame.
戈登：那企划会推迟吗? 哦，我必须说都是我的错。
tony: you deserve to be called on this. but now it is not good time to ascertain where the responsibility lies. we must make the best use of our time to redo the budget. ok, get a wiggle on! we got to finish the plan on time.
托尼：在这件事上你应该受到责备，但现在还不是追究责任的时候。我们必须抓紧时间重做预算。好了，抓紧时间干吧，我们要按时完成这个企划案。
gordon: this time i promise to do my work without any mistakes.
戈登：这次我保证不会出现任何错误。
tony: keep your promise.
托尼：希望你说到做到。
notes
1. accountant [?'kaunt?nt] n. 会计人员，会计师
2. earnest ['?:nist] adj. 认真的；真诚的
3. crucial ['kru:??l] adj. 决定性的，关键的
4. postpone [p?ust'p?un] v. 延期，推迟
5. ascertain [??s?'tein] v. 确定；查明，探知
6. get a wiggle on 赶快，赶紧
小贴士
1. our boss is forward to criticize me.
我们的老板动辄就批评我。
2. you are free to criticize my work. i don't mind it.
你可以随意批评我的工作，我不介意。
3. he went off in a huff when the manager criticized his work.
当经理批评他的工作时，他怒气冲冲地走了。
4. homer sometimes nods.
智者千虑，必有一失。
5. our assistant was free from all blame for the mistakes.
这些失误完全不能怪我的助手。
6. it's my fault. i didn't hire enough hands for the work. i screwed up.
是我的错，我雇的人手不够，我把事情给弄砸了。
7. i'm sorry. i made a big mistake not hiring enough people on the crew last time.
我很抱歉，上次我没招够人真是个大错误。
8. oh, you're the guilty party.
哦，是你的错。
未按时完成工作
dialogue
the deadline ising, but owing to lack of enough hands, there would be one-week delay on finishing the project.
工程就要到期了，可是由于人手不够，必须延期一周才能完成。
manager: ok, let's get started. steven,we'll begin with reports on the school. is everything going smoothly?
经理：好了，开始吧。史蒂文，我们先来看看学校的工程。一切都还顺利吧？
steven: i'm afraid there'll be a delay of one week.